Key Initiatives and Commitment to Quality Care

UNC Health Rockingham is committed to providing high quality patient care in a safe setting. We are dedicated to optimizing and improving patient safety and outcomes. Below are some of the successes we have had over the past 12 months.

UNC Health Rockingham has:

• Maintained ZERO surgical/invasive procedure event errors and product/device events that led to a patient’s death or injury.
• Maintained ZERO hospital onset infections such as urinary catheter associated infections.
• Trained nurses on ultrasound guided intravenous (IV) insertion for patients who may have difficulty with IV starts to receive timely intravenous therapy.
• Maintained high performance with low readmission rates (readmitted within 30 days of discharge).
• Implemented state of the art life support equipment for staff training.
  • "The new equipment has been well received by the participants. Participants verbalize that they feel more comfortable with their skills because of the real-life scenarios and simulations that the equipment offers. As an instructor, it is great to be able to visualize how well the skills are being performed so that I can offer real time feedback during training."
• Re-started free birthing & breastfeeding classes for expectant mothers with 100% of expectant mothers surveyed reporting that they felt more prepared to welcome their child after taking a childbirth class at UNC Health Rockingham. 
• Constructed a new clean room for pharmacy where staff will prepare sterile, patient specific, intravenous medication for our patients. The new construction meets updated regulatory standards that are essential for patient safety and helps reduce the risks of contamination and infection.
• Implemented blood culture collection kits in the Emergency Department to decrease blood culture contamination rates. Since utilizing, our blood culture contamination rate has consistently been below the target of 3%.
• Conducted emergency preparedness drills to prepare staff for potential real-life scenarios. Several drills included representation from local, county, and state entities. The drills highlighted our strengths, opportunities, and collaborative efforts in partnering with outside entities. For our opportunities for improvement, policies were reviewed and updated to align with current practice and shared with hospital leadership and staff. Also, action was taken to improve our ability to manage and sustain our facility during an emergency.
  • “I was able visualize how the hospital incident command team and all involved worked during an emergency situation.” “It gave me a better understanding of my role during an emergency.”
• Upgraded the call bell systems in Day Surgery, Imaging, Nursing Care and Rehab, and the Birthing Center.
• Assisted in developing and implementing an evidence-based Sepsis Order Set for practitioners to aid in the timely treatment of patients presenting with sepsis.

Last Updated June 2024